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CUSTOMER SERVICE


At Green Machine Automotive, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Green Machine Automotive. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Green Machine Automotive, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Green Machine Automotive focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Green Machine Automotive, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2012, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 831-747-1216 or email us.



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OUR REVIEWS

 (7 Reviews)
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reviewiconEngine & Transmission, near Seaside, Marina, CA

Very pleased with all the hard work from the guys at the shop. I needed major work done (engine problems) on my 2006 Dodge Charger. A family member recommended Green Machine Automotive in Seaside. Now days your vehicle is a vital part of your everyday life. Knowing that I needed major work done on mine, I was careful on what shop/ mechanic to entrust my vehicle to and know that the work needed would be done in a timely manner and efficiently. Well, I couldn't have chosen a better place. Andre took his time inspecting my vehicle and listening to all my concerns to better understand the issue. Once he pinpointed the issue, he explained everything very clear and in a way that I would understand what was going on and what the process would be to complete the repair. Any concerns I had, he was quick in giving me an answer, allowing me to feel more at ease that my vehicle was in good hands. Thru the process, Andre reached out to communicate any additional problems that he encountered or to let me know about additional parts that were needed. Very much appreciated because I was aware of everything that was being done to my vehicle. Thank you to Sabino for lending a helping hand. Ernesto, at the front, was friendly and made sure that I had been told about additional charges. He was very helpful in explaining to me the invoices and all the charges. The entire repair was completed in a timely manner. Will definitely continue on bringing my vehicle to Green Machine Automotive for any future repairs/ preventative care. Thank you for all the hard work, greatly appreciated.

, 11/03/2022

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