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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Green Machine Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Green Machine Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (7 Reviews)
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reviewiconEngine & Transmission, near Seaside, Marina, CA

Very pleased with all the hard work from the guys at the shop. I needed major work done (engine problems) on my 2006 Dodge Charger. A family member recommended Green Machine Automotive in Seaside. Now days your vehicle is a vital part of your everyday life. Knowing that I needed major work done on mine, I was careful on what shop/ mechanic to entrust my vehicle to and know that the work needed would be done in a timely manner and efficiently. Well, I couldn't have chosen a better place. Andre took his time inspecting my vehicle and listening to all my concerns to better understand the issue. Once he pinpointed the issue, he explained everything very clear and in a way that I would understand what was going on and what the process would be to complete the repair. Any concerns I had, he was quick in giving me an answer, allowing me to feel more at ease that my vehicle was in good hands. Thru the process, Andre reached out to communicate any additional problems that he encountered or to let me know about additional parts that were needed. Very much appreciated because I was aware of everything that was being done to my vehicle. Thank you to Sabino for lending a helping hand. Ernesto, at the front, was friendly and made sure that I had been told about additional charges. He was very helpful in explaining to me the invoices and all the charges. The entire repair was completed in a timely manner. Will definitely continue on bringing my vehicle to Green Machine Automotive for any future repairs/ preventative care. Thank you for all the hard work, greatly appreciated.

, 11/03/2022

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